Clickker support<\/p>\n<\/div>
Need help with Clickker? We\u2019re here to help.<\/h1><\/div>Do you have a question about Clickker, is a link not working as expected, or do you need technical support? We can help you investigate and resolve any issues via our helpdesk.<\/p>\n<\/div>
Contact the helpdesk<\/span><\/i><\/a><\/div>In an emergency: +31 591 652 400<\/b><\/p>\n<\/div><\/div><\/div><\/div>![](\"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/11\/Helpdesk-medewerker.webp\" "\\"Helpdesk")
<\/span><\/div><\/div><\/div><\/div><\/div>Clickker support<\/p>\n<\/div>
How can we help you?<\/h2><\/div><\/div><\/div><\/i>Support via email<\/p>\n<\/div>
Help with error messages, connection problems and other technical queries.<\/p>\n
Send us an email >>><\/b><\/a><\/p>\n<\/div><\/div><\/div><\/i>Remote assistance<\/p>\n<\/div>
Allow our helpdesk to view your screen securely via TeamViewer.<\/p>\n
Download TeamViewer >>><\/b><\/a><\/p>\n<\/div><\/div><\/div><\/i>API documentation<\/p>\n<\/div>
View the available API endpoints and technical capabilities.<\/p>\n
Clickker API documentation >>><\/b><\/a><\/p>\n<\/div><\/div><\/div><\/i>Frequently Asked Questions<\/p>\n<\/div>
Answers to the most frequently asked questions about Clickker.<\/p>\n
View the FAQs >>><\/a><\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div>Remote Support: how it works<\/h2><\/div>With TeamViewer QuickSupport, our helpdesk can, with your permission, temporarily view your computer remotely.<\/p>\n<\/div>
![](\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27830%27%20height%3D%27111%27%20viewBox%3D%270%200%20830%20111%27%3E%3Crect%20width%3D%27830%27%20height%3D%27111%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" "\\"TeamViewer")
<\/span><\/div>TeamViewer QuickSupport<\/h5><\/div>For Windows & Mac | No installation required<\/p>\n<\/div>
<\/i>Download voor Windows<\/span><\/a><\/div><\/div><\/i>Download voor Mac<\/span><\/a><\/div>- <\/i><\/span>You remain in control. You can end the support session at any time.<\/div><\/li><\/ul><\/div><\/div>\n\n\n \n 1<\/span>\n \n
Download TeamViewer<\/h4>\n
Click on the button on the right to
\n Download TeamViewer QuickSupport.<\/p>\n <\/div>\n <\/div>\n\n
\n 2<\/span>\n \n Launch the programme<\/h4>\n
Open the downloaded file.
\n No installation is required.<\/p>\n <\/div>\n <\/div>\n\n
\n 3<\/span>\n \n Please provide your details<\/h4>\n
You will see a TeamViewer ID and password.
\n Please pass this on to our helpdesk staff member.<\/p>\n <\/div>\n <\/div>\n\n
\n 4<\/span>\n \n Get support<\/h4>\n
With your consent, our staff member can
\n get in touch and help you.<\/p>\n <\/div>\n <\/div>\n\n<\/div>\n
<\/div><\/div><\/div><\/div><\/div><\/div>Report a problem<\/h2><\/div>To help you as quickly as possible, we would appreciate it if you could provide the following information:<\/p>\n<\/div>
- <\/i><\/span>\n
Your company name and contact details<\/b><\/p>\n<\/div><\/li>- <\/i><\/span>\n
The Exact environment used<\/b><\/p>\n<\/div><\/li>- <\/i><\/span>\n
A clear description of the problem<\/b><\/p>\n<\/div><\/li>- <\/i><\/span>\n
The error message, if available<\/b><\/p>\n<\/div><\/li>- <\/i><\/span>\n
The moment the problem occurred<\/b><\/p>\n<\/div><\/li>- <\/i><\/span>\n
Any screenshots or relevant log data<\/u><\/b><\/p>\n<\/div><\/li><\/ul><\/div><\/i>Please send your report to
helpdesk@sense-cloud.nl<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Frequently Asked Questions<\/h2><\/div><\/i><\/i><\/span>What is Clickker?<\/span><\/a><\/h4><\/div>Clickker makes supported functionality of Exact systems accessible via a standardised REST API. This enables external applications to exchange data with Exact.<\/div><\/div><\/div><\/i><\/i><\/span>Do I need technical knowledge to use Clickker?<\/span><\/a><\/h4><\/div>Technical knowledge is usually required to develop an integration. Our helpdesk can provide support with technical queries regarding Clickker.<\/div><\/div><\/div><\/i><\/i><\/span>Where can I find the API documentation?<\/span><\/a><\/h4><\/div>You can find the available API documentation via our online documentation portal.<\/div><\/div><\/div><\/i><\/i><\/span>What should I do if my clutch isn\u2019t working?<\/span><\/a><\/h4><\/div>First, check whether your Exact environment and the relevant applications are accessible. Make a note of any error messages and contact our helpdesk.<\/div><\/div><\/div><\/i><\/i><\/span>Can the helpdesk view my screen remotely?<\/span><\/a><\/h4><\/div>Yes. We use TeamViewer QuickSupport for this. A member of staff can guide you through the process of starting a support session.<\/div><\/div><\/div>
Do you have a question about Clickker, is a link not working as expected, or do you need technical support? We can help you investigate and resolve any issues via our helpdesk.<\/p>\n<\/div>
In an emergency: +31 591 652 400<\/b><\/p>\n<\/div> Clickker support<\/p>\n<\/div> Support via email<\/p>\n<\/div> Help with error messages, connection problems and other technical queries.<\/p>\n Send us an email >>><\/b><\/a><\/p>\n<\/div><\/div><\/div> Remote assistance<\/p>\n<\/div> Allow our helpdesk to view your screen securely via TeamViewer.<\/p>\n Download TeamViewer >>><\/b><\/a><\/p>\n<\/div><\/div><\/div> API documentation<\/p>\n<\/div> View the available API endpoints and technical capabilities.<\/p>\n Clickker API documentation >>><\/b><\/a><\/p>\n<\/div><\/div><\/div> Frequently Asked Questions<\/p>\n<\/div> Answers to the most frequently asked questions about Clickker.<\/p>\n View the FAQs >>><\/a><\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div> With TeamViewer QuickSupport, our helpdesk can, with your permission, temporarily view your computer remotely.<\/p>\n<\/div> For Windows & Mac | No installation required<\/p>\n<\/div> Click on the button on the right to Open the downloaded file. You will see a TeamViewer ID and password. With your consent, our staff member can To help you as quickly as possible, we would appreciate it if you could provide the following information:<\/p>\n<\/div> Your company name and contact details<\/b><\/p>\n<\/div><\/li> The Exact environment used<\/b><\/p>\n<\/div><\/li> A clear description of the problem<\/b><\/p>\n<\/div><\/li> The error message, if available<\/b><\/p>\n<\/div><\/li> The moment the problem occurred<\/b><\/p>\n<\/div><\/li> Any screenshots or relevant log data<\/u><\/b><\/p>\n<\/div><\/li><\/ul> Please send your report to<\/span><\/div><\/div><\/div><\/div><\/div>How can we help you?<\/h2><\/div><\/div><\/div>
Remote Support: how it works<\/h2><\/div>
![](\"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/11\/logo-teamviewer.svg\" "\\"TeamViewer"){kind=logo}
TeamViewer QuickSupport<\/h5><\/div>
Download TeamViewer<\/h4>\n
\n Download TeamViewer QuickSupport.<\/p>\n <\/div>\n <\/div>\n\n Launch the programme<\/h4>\n
\n No installation is required.<\/p>\n <\/div>\n <\/div>\n\n Please provide your details<\/h4>\n
\n Please pass this on to our helpdesk staff member.<\/p>\n <\/div>\n <\/div>\n\n Get support<\/h4>\n
\n get in touch and help you.<\/p>\n <\/div>\n <\/div>\n\n<\/div>\nReport a problem<\/h2><\/div>
helpdesk@sense-cloud.nl<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Frequently Asked Questions<\/h2><\/div>
<\/i><\/i><\/span>What is Clickker?<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>Do I need technical knowledge to use Clickker?<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>Where can I find the API documentation?<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>What should I do if my clutch isn\u2019t working?<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>Can the helpdesk view my screen remotely?<\/span><\/a><\/h4><\/div>
![](\"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/10\/clickker-api-documentation-2-web.webp\" "\\"clickker-api-documentation-2-web\\"")
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