{"id":5992,"date":"2026-11-09T16:03:05","date_gmt":"2026-11-09T15:03:05","guid":{"rendered":"https:\/\/www.sense-cloud.nl\/?page_id=5992"},"modified":"2026-11-10T13:54:08","modified_gmt":"2026-11-10T12:54:08","slug":"clickker-support","status":"publish","type":"page","link":"https:\/\/www.sense-cloud.nl\/de\/clickker-support\/","title":{"rendered":"Clickker-Support"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-color:var(--awb-color1);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:30px;--awb-margin-bottom:0px;--awb-background-image:radial-gradient(circle at center bottom, var(--awb-color2) 0%,rgba(255,255,255,0) 100%);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:calc( 1300px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-font-size:20px;--awb-text-color:var(--awb-custom_color_1);--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:0px;--awb-margin-left:0px;\"><p>Clickker-Support<\/p>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Ben\u00f6tigen Sie Hilfe bei Clickker? Wir helfen Ihnen gerne weiter.<\/h1><\/div><div class=\"fusion-text fusion-text-2\"><p>Haben Sie eine Frage zu Clickker, funktioniert ein Link nicht wie erwartet oder ben\u00f6tigen Sie technische Unterst\u00fctzung? \u00dcber unseren Helpdesk helfen wir Ihnen bei der Untersuchung und Behebung von Problemen.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.sense-cloud.nl\/de\/kontakt\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Kontakt zum Helpdesk<\/span><i class=\"fa-angle-double-right fas awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><div class=\"fusion-text fusion-text-3\" style=\"--awb-margin-top:20px;\"><p><b>In Notf\u00e4llen: +31 591 652 400<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-4\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-flex-end\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\"fusion-imageframe imageframe-none imageframe-1 hover-type-none foto-tot-rand\"><img decoding=\"async\" width=\"1774\" height=\"887\" title=\"Helpdesk-Mitarbeiter\" src=\"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/11\/Helpdesk-medewerker.webp\" data-orig-src=\"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/11\/Helpdesk-medewerker.webp\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 50vw\" alt class=\"lazyload img-responsive wp-image-5994\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271774%27%20height%3D%27887%27%20viewBox%3D%270%200%201774%20887%27%3E%3Crect%20width%3D%271774%27%20height%3D%27887%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/11\/Helpdesk-medewerker-200x100.webp 200w, https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/11\/Helpdesk-medewerker-400x200.webp 400w, https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/11\/Helpdesk-medewerker-600x300.webp 600w, https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/11\/Helpdesk-medewerker-800x400.webp 800w, https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/11\/Helpdesk-medewerker-1200x600.webp 1200w, https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/11\/Helpdesk-medewerker.webp 1774w\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-padding-bottom:40px;--awb-background-image:radial-gradient(circle at center bottom, var(--awb-color2) 0%,rgba(255,255,255,0) 75%);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:calc( 1300px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5 fusion-text-no-margin\" style=\"--awb-font-size:20px;--awb-text-color:var(--awb-custom_color_1);--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:0px;--awb-margin-left:0px;\"><p>Clickker-Support<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Womit k\u00f6nnen wir Ihnen helfen?<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:40px;--awb-spacing-left-large:10px;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-envelope fas circle-no\" style=\"--awb-iconcolor:var(--awb-custom_color_1);--awb-iconcolor-hover:var(--awb-custom_color_1);--awb-font-size:32px;--awb-align-self:flex-start;--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:20px;--awb-margin-left:0px;\"><\/i><div class=\"fusion-text fusion-text-6 fusion-text-no-margin\" style=\"--awb-font-size:25px;--awb-line-height:1.2em;--awb-margin-bottom:10px;--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p style=\"text-align: left;\">Support per E-Mail<\/p>\n<\/div><div class=\"fusion-text fusion-text-7 fusion-text-no-margin\" style=\"--awb-margin-bottom:0px;\"><p>Hilfe bei Fehlermeldungen, Verbindungsproblemen und anderen technischen Fragen.<\/p>\n<p><a href=\"mailto:helpdesk@sense-cloud.nl\"><b>Senden Sie uns eine E-Mail &gt;&gt;&gt;<\/b><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:40px;--awb-spacing-left-large:10px;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon fa-desktop fas circle-no\" style=\"--awb-iconcolor:var(--awb-custom_color_1);--awb-iconcolor-hover:var(--awb-custom_color_1);--awb-font-size:32px;--awb-align-self:flex-start;--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:20px;--awb-margin-left:0px;\"><\/i><div class=\"fusion-text fusion-text-8 fusion-text-no-margin\" style=\"--awb-font-size:25px;--awb-line-height:1.2em;--awb-margin-bottom:10px;--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p style=\"text-align: left;\">Fernunterst\u00fctzung<\/p>\n<\/div><div class=\"fusion-text fusion-text-9 fusion-text-no-margin\" style=\"--awb-margin-bottom:0px;\"><p>Erlauben Sie unserem Helpdesk, \u00fcber TeamViewer sicher aus der Ferne auf Ihren Bildschirm zuzugreifen.<\/p>\n<p><a href=\"#downloadsteamviewer\"><b>TeamViewer herunterladen &gt;&gt;&gt;<\/b><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:40px;--awb-spacing-left-large:10px;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><i class=\"fb-icon-element-3 fb-icon-element fontawesome-icon fa-code fas circle-no\" style=\"--awb-iconcolor:var(--awb-custom_color_1);--awb-iconcolor-hover:var(--awb-custom_color_1);--awb-font-size:32px;--awb-align-self:flex-start;--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:20px;--awb-margin-left:0px;\"><\/i><div class=\"fusion-text fusion-text-10 fusion-text-no-margin\" style=\"--awb-font-size:25px;--awb-line-height:1.2em;--awb-margin-bottom:10px;--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p style=\"text-align: left;\">API-Dokumentation<\/p>\n<\/div><div class=\"fusion-text fusion-text-11 fusion-text-no-margin\" style=\"--awb-margin-bottom:0px;\"><p>Sehen Sie sich die verf\u00fcgbaren API-Endpunkte und technischen M\u00f6glichkeiten an.<\/p>\n<p><a href=\"https:\/\/demo-api.clickker.nl\/swagger\/ui\/index\" target=\"_blanc\"><b>Clickker API-Dokumentation &gt;&gt;&gt;<\/b><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:40px;--awb-spacing-left-large:10px;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><i class=\"fb-icon-element-4 fb-icon-element fontawesome-icon fa-question fas circle-no\" style=\"--awb-iconcolor:var(--awb-custom_color_1);--awb-iconcolor-hover:var(--awb-custom_color_1);--awb-font-size:32px;--awb-align-self:flex-start;--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:20px;--awb-margin-left:0px;\"><\/i><div class=\"fusion-text fusion-text-12 fusion-text-no-margin\" style=\"--awb-font-size:25px;--awb-line-height:1.2em;--awb-margin-bottom:10px;--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p style=\"text-align: left;\">H\u00e4ufig gestellte Fragen<\/p>\n<\/div><div class=\"fusion-text fusion-text-13 fusion-text-no-margin\" style=\"--awb-margin-bottom:0px;\"><p>Antworten auf die h\u00e4ufigsten Fragen zu Clickker.<\/p>\n<p><strong><a href=\"\/de\/&quot;\/#veelgesteldevragen\">Lesen Sie die FAQ &gt;&gt;&gt;<\/a><\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div id=\"downloadsteamviewer\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:calc( 1300px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:20px;--awb-padding-bottom:30px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color2);--awb-bg-color-hover:var(--awb-color2);--awb-bg-size:cover;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:35px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">Fernunterst\u00fctzung: So funktioniert es<\/h2><\/div><div class=\"fusion-text fusion-text-14\"><p>Mit TeamViewer QuickSupport kann unser Helpdesk mit Ihrer Zustimmung vor\u00fcbergehend aus der Ferne auf Ihren Computer zugreifen.<\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:calc( 100% + 20px ) !important;max-width:calc( 100% + 20px ) !important;margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element\" style=\"text-align:center;--awb-margin-bottom:20px;--awb-max-width:200px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\"fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"830\" height=\"111\" title=\"Logo-TeamViewer\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27830%27%20height%3D%27111%27%20viewBox%3D%270%200%20830%20111%27%3E%3Crect%20width%3D%27830%27%20height%3D%27111%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/11\/logo-teamviewer.svg\" alt class=\"lazyload img-responsive wp-image-6000\"\/><\/span><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h5 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">TeamViewer QuickSupport<\/h5><\/div><div class=\"fusion-text fusion-text-15\"><p style=\"text-align: center;\">F\u00fcr Windows und Mac | Keine Installation erforderlich<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-span-yes fusion-button-span-default-medium fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/download.teamviewer.com\/download\/TeamViewerQS_x64.exe\"><i class=\"fa-download fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Download voor Windows<\/span><\/a><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:5px;margin-bottom:5px;width:100%;\"><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-3 fusion-button-span-yes fusion-button-span-default-medium fusion-button-default-type\" target=\"_self\" href=\"https:\/\/download.teamviewer.com\/download\/TeamViewerQS.dmg\"><i class=\"fa-download fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Download voor Mac<\/span><\/a><\/div><ul style=\"--awb-item-padding-top:20px;--awb-iconcolor:var(--awb-custom_color_5);--awb-textcolor:var(--awb-custom_color_5);--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-1 type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-user-shield fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Sie behalten die Kontrolle. Sie k\u00f6nnen die Beratungssitzung jederzeit beenden.<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\">\n<div class=\"clickker-support-steps\">\n\n  <div class=\"clickker-step\">\n    <span class=\"clickker-step-number\">1<\/span>\n    <div class=\"clickker-step-content\">\n      <h4>TeamViewer herunterladen<\/h4>\n      <p>Klicken Sie auf die Schaltfl\u00e4che hier neben, um<br>\n      TeamViewer QuickSupport herunterladen.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"clickker-step\">\n    <span class=\"clickker-step-number\">2<\/span>\n    <div class=\"clickker-step-content\">\n      <h4>Starten Sie das Programm<\/h4>\n      <p>\u00d6ffnen Sie die heruntergeladene Datei.<br>\n      Eine Installation ist nicht erforderlich.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"clickker-step\">\n    <span class=\"clickker-step-number\">3<\/span>\n    <div class=\"clickker-step-content\">\n      <h4>Bitte geben Sie Ihre Daten an<\/h4>\n      <p>Sie sehen eine TeamViewer-ID und ein Passwort.<br>\n      Bitte teilen Sie diese unserem Helpdesk-Mitarbeiter mit.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"clickker-step\">\n    <span class=\"clickker-step-number\">4<\/span>\n    <div class=\"clickker-step-content\">\n      <h4>Erhalten Sie Unterst\u00fctzung<\/h4>\n      <p>Unser Mitarbeiter kann mit Ihrer Zustimmung<br>\n      mit Ihnen Kontakt aufnehmen und Ihnen helfen.<\/p>\n    <\/div>\n  <\/div>\n\n<\/div>\n<div class=\"fusion-text fusion-text-16\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color2);--awb-bg-color-hover:var(--awb-color2);--awb-bg-size:cover;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:35px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">Ein Problem melden<\/h2><\/div><div class=\"fusion-text fusion-text-17\"><p>Damit wir Ihnen so schnell wie m\u00f6glich helfen k\u00f6nnen, bitten wir Sie um folgende Angaben:<\/p>\n<\/div><ul style=\"--awb-iconcolor:var(--awb-custom_color_1);--awb-textcolor:var(--awb-color5);--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-2 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><b>Ihr Firmenname und Ihre Kontaktdaten<\/b><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><b>Die verwendete Exact-Umgebung<\/b><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><b>Klare Beschreibung des Problems<\/b><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><b>Die Fehlermeldung, sofern vorhanden<\/b><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><b>Der Zeitpunkt, zu dem das Problem aufgetreten ist<\/b><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><b>Eventuelle Screenshots oder relevante <u>Protokolldaten<\/u><\/b><\/p>\n<\/div><\/li><\/ul><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:calc( 100% + 20px ) !important;max-width:calc( 100% + 20px ) !important;margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:10px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-overflow:hidden;--awb-bg-color:rgba(222,31,38,0.1);--awb-bg-color-hover:rgba(222,31,38,0.1);--awb-bg-size:cover;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><i class=\"fb-icon-element-5 fb-icon-element fontawesome-icon fa-envelope fas circle-no fusion-text-flow\" style=\"--awb-iconcolor:var(--awb-custom_color_1);--awb-iconcolor-hover:var(--awb-custom_color_1);--awb-font-size:32px;--awb-margin-right:16px;\"><\/i><div class=\"fusion-text fusion-text-18 fusion-text-no-margin\" style=\"--awb-line-height:1.2em;--awb-text-color:var(--awb-custom_color_1);--awb-margin-bottom:0px;\"><p>Bitte senden Sie Ihre Meldung an<br \/><strong>helpdesk@sense-cloud.nl<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"veelgesteldevragen\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-color:var(--awb-color1);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:30px;--awb-margin-bottom:0px;--awb-background-image:radial-gradient(circle at center bottom, var(--awb-color2) 0%,rgba(255,255,255,0) 100%);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">H\u00e4ufig gestellte Fragen<\/h2><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:right;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color2);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color5);--awb-title-color:var(--awb-color5);--awb-content-color:var(--awb-color5);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:&quot;Roboto&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-content-font-family:&quot;Roboto&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-5992-1\"><div class=\"fusion-panel panel-default panel-7bfa95d7f2ce1fade fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7bfa95d7f2ce1fade\"><a aria-expanded=\"false\" aria-controls=\"7bfa95d7f2ce1fade\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-1\" data-target=\"#7bfa95d7f2ce1fade\" href=\"#7bfa95d7f2ce1fade\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-toggle-on fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-toggle-off fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Was ist Clickker?<\/span><\/a><\/h4><\/div><div id=\"7bfa95d7f2ce1fade\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_7bfa95d7f2ce1fade\"><div class=\"panel-body toggle-content fusion-clearfix\">Clickker macht unterst\u00fctzte Funktionen von Exact-Systemen \u00fcber eine standardisierte REST-API zug\u00e4nglich. Dadurch k\u00f6nnen externe Anwendungen Daten mit Exact austauschen.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-96506347ea714cc11 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_96506347ea714cc11\"><a aria-expanded=\"false\" aria-controls=\"96506347ea714cc11\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-1\" data-target=\"#96506347ea714cc11\" href=\"#96506347ea714cc11\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-toggle-on fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-toggle-off fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ben\u00f6tige ich technische Kenntnisse, um Clickker zu nutzen?<\/span><\/a><\/h4><\/div><div id=\"96506347ea714cc11\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_96506347ea714cc11\"><div class=\"panel-body toggle-content fusion-clearfix\">F\u00fcr die Entwicklung einer Integration sind in der Regel technische Kenntnisse erforderlich. Unser Helpdesk bietet Ihnen Unterst\u00fctzung bei technischen Fragen zu Clickker.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ce17e02b36e93c14f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ce17e02b36e93c14f\"><a aria-expanded=\"false\" aria-controls=\"ce17e02b36e93c14f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-1\" data-target=\"#ce17e02b36e93c14f\" href=\"#ce17e02b36e93c14f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-toggle-on fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-toggle-off fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Wo finde ich die API-Dokumentation?<\/span><\/a><\/h4><\/div><div id=\"ce17e02b36e93c14f\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_ce17e02b36e93c14f\"><div class=\"panel-body toggle-content fusion-clearfix\">Die verf\u00fcgbare API-Dokumentation finden Sie in unserer Online-Dokumentationsumgebung.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-9a4f129591c9377f3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9a4f129591c9377f3\"><a aria-expanded=\"false\" aria-controls=\"9a4f129591c9377f3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-1\" data-target=\"#9a4f129591c9377f3\" href=\"#9a4f129591c9377f3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-toggle-on fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-toggle-off fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Was soll ich tun, wenn meine Kupplung nicht funktioniert?<\/span><\/a><\/h4><\/div><div id=\"9a4f129591c9377f3\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_9a4f129591c9377f3\"><div class=\"panel-body toggle-content fusion-clearfix\">Bitte \u00fcberpr\u00fcfen Sie zun\u00e4chst, ob Ihre Exact-Umgebung und die betreffenden Anwendungen erreichbar sind. Notieren Sie sich etwaige Fehlermeldungen und wenden Sie sich an unseren Helpdesk.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-8014185725448e783 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8014185725448e783\"><a aria-expanded=\"false\" aria-controls=\"8014185725448e783\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-1\" data-target=\"#8014185725448e783\" href=\"#8014185725448e783\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-toggle-on fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-toggle-off fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Kann der Helpdesk aus der Ferne mitverfolgen?<\/span><\/a><\/h4><\/div><div id=\"8014185725448e783\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_8014185725448e783\"><div class=\"panel-body toggle-content fusion-clearfix\">Ja. Hierf\u00fcr nutzen wir TeamViewer QuickSupport. Ein Mitarbeiter kann Sie beim Starten einer Support-Sitzung unterst\u00fctzen.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-1dd9d5adc8b855f33 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1dd9d5adc8b855f33\"><a aria-expanded=\"false\" aria-controls=\"1dd9d5adc8b855f33\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-1\" data-target=\"#1dd9d5adc8b855f33\" href=\"#1dd9d5adc8b855f33\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-toggle-on fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-toggle-off fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Muss ich TeamViewer installieren?<\/span><\/a><\/h4><\/div><div id=\"1dd9d5adc8b855f33\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_1dd9d5adc8b855f33\"><div class=\"panel-body toggle-content fusion-clearfix\">Nein. Sie laden TeamViewer QuickSupport herunter und \u00f6ffnen die Datei direkt. Eine Installation ist nicht erforderlich.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-2f383f9d9d47fbba2 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2f383f9d9d47fbba2\"><a aria-expanded=\"false\" aria-controls=\"2f383f9d9d47fbba2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-1\" data-target=\"#2f383f9d9d47fbba2\" href=\"#2f383f9d9d47fbba2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-toggle-on fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-toggle-off fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Kann ich eine Fernsupport-Sitzung selbst beenden?<\/span><\/a><\/h4><\/div><div id=\"2f383f9d9d47fbba2\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_2f383f9d9d47fbba2\"><div class=\"panel-body toggle-content fusion-clearfix\">Ja. Sie k\u00f6nnen die Sitzung jederzeit selbst beenden.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\"fusion-imageframe imageframe-none imageframe-3 hover-type-none foto-tot-rand\"><img decoding=\"async\" width=\"1448\" height=\"1086\" title=\"clickker-api-dokumentation-2-web\" src=\"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/10\/clickker-api-documentation-2-web.webp\" data-orig-src=\"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/10\/clickker-api-documentation-2-web.webp\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 50vw\" alt class=\"lazyload img-responsive wp-image-5232\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271448%27%20height%3D%271086%27%20viewBox%3D%270%200%201448%201086%27%3E%3Crect%20width%3D%271448%27%20height%3D%271086%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/10\/clickker-api-documentation-2-web-200x150.webp 200w, https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/10\/clickker-api-documentation-2-web-400x300.webp 400w, https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/10\/clickker-api-documentation-2-web-600x450.webp 600w, https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/10\/clickker-api-documentation-2-web-800x600.webp 800w, https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/10\/clickker-api-documentation-2-web-1200x900.webp 1200w, https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/10\/clickker-api-documentation-2-web.webp 1448w\" \/><\/span><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-padding-bottom:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.4%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.4%;--awb-width-medium:80%;--awb-order-medium:0;--awb-spacing-right-medium:2.4%;--awb-spacing-left-medium:2.4%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Clickker Versionshinweise<\/h2><\/div><div class=\"accordian fusion-accordian release-notes\" style=\"--awb-border-size:0px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color2);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color5);--awb-title-color:var(--awb-color5);--awb-content-color:var(--awb-color5);--awb-icon-box-color:var(--awb-color1);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:18px;--awb-content-font-family:&quot;Roboto&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-5992-2\"><div class=\"fusion-panel panel-default panel-d4e0774b8633d3e7b fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_d4e0774b8633d3e7b\"><a aria-expanded=\"false\" aria-controls=\"d4e0774b8633d3e7b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-2\" data-target=\"#d4e0774b8633d3e7b\" href=\"#d4e0774b8633d3e7b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Versionshinweise vom 2. November 2026 \/ Build 8894<\/span><\/a><\/h3><\/div><div id=\"d4e0774b8633d3e7b\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_d4e0774b8633d3e7b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Wesentliche \u00c4nderungen<\/strong><\/p>\n<ul>\n<li>\n        <strong>POST PurchaseOrder\/\/Authorize<\/strong><br \/>\n        Die HTTP-Methode dieses Endpunkts wurde von GET auf POST ge\u00e4ndert.\n    <\/li>\n<\/ul>\n<p><strong>Neue Funktionen<\/strong><\/p>\n<ul>\n<li>\n        <strong>GET FinancialPaymentTerm\/DebtorInvoice<\/strong><br \/>\n        Die Debitorennummer ist nun ein Pflichtfeld.\n    <\/li>\n<li>\n        <strong>GET FinancialPaymentTerm\/CreditorInvoice<\/strong><br \/>\n        Die Kreditorennummer ist nun ein Pflichtfeld.\n    <\/li>\n<li>\n        <strong>POST\/PUT\/GET Synergy\/RequestNote<\/strong><br \/>\n        Neue Endpunkte zum Erstellen und Bearbeiten hinzugef\u00fcgt<br \/>\n        sowie das Abrufen von Notizen bei Synergy-Anfragen.\n    <\/li>\n<\/ul>\n<p><strong>Verbesserungen<\/strong><\/p>\n<ul>\n<li>\n        <strong>POST-Bestand<\/strong><br \/>\n        Es wurde eine zus\u00e4tzliche \u00dcberpr\u00fcfung des Artikels hinzugef\u00fcgt und ob dieser<br \/>\n        es sich um einen Serien- oder Chargenartikel handelt.\n    <\/li>\n<li>\n        <strong>POST Bestand\/Anpassung<\/strong><br \/>\n        Es wurde eine zus\u00e4tzliche \u00dcberpr\u00fcfung des Artikels hinzugef\u00fcgt und ob dieser<br \/>\n        es sich um einen Serien- oder Chargenartikel handelt.\n    <\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7a25d82cce2ea8cbb fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_7a25d82cce2ea8cbb\"><a aria-expanded=\"false\" aria-controls=\"7a25d82cce2ea8cbb\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-2\" data-target=\"#7a25d82cce2ea8cbb\" href=\"#7a25d82cce2ea8cbb\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Versionshinweise vom 30.9.2026 \/ Build 8800<\/span><\/a><\/h3><\/div><div id=\"7a25d82cce2ea8cbb\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_7a25d82cce2ea8cbb\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Fehlerbehebungen<\/strong><\/p>\n<ul>\n<li>\n        <strong>Bestellung<\/strong><br \/>\n        Der Filter nach \u201eChangeDate\u201c funktionierte nicht ordnungsgem\u00e4\u00df.<br \/>\n        Dieses Problem wurde behoben.\n    <\/li>\n<li>\n        <strong>RMA-Auftrag<\/strong><br \/>\n        Der Filter nach \u201eChangeDate\u201c funktionierte nicht ordnungsgem\u00e4\u00df.<br \/>\n        Dieses Problem wurde behoben.\n    <\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-367814d7ff44bb66a fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_367814d7ff44bb66a\"><a aria-expanded=\"false\" aria-controls=\"367814d7ff44bb66a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-2\" data-target=\"#367814d7ff44bb66a\" href=\"#367814d7ff44bb66a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Versionshinweise vom 29.9.2026 \/ Build 8794<\/span><\/a><\/h3><\/div><div id=\"367814d7ff44bb66a\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_367814d7ff44bb66a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Neue Funktionen<\/strong><\/p>\n<ul>\n<li>\n        <strong>POST Synergy\/Ansprechpartner<\/strong><br \/>\n        Die YES\/NO-Felder k\u00f6nnen nun optional ausgef\u00fcllt werden.\n    <\/li>\n<li>\n        <strong>SynergyAccount<\/strong><br \/>\n        Ein neues Modell wurde hinzugef\u00fcgt.\n    <\/li>\n<li>\n        <strong>SynergyAccount (V2)<\/strong><br \/>\n        Ein neues Modell wurde hinzugef\u00fcgt.\n    <\/li>\n<li>\n        <strong>Verkaufsauftrag<\/strong><br \/>\n        Felder f\u00fcr den Debitorencode (Debcode) wurden hinzugef\u00fcgt.\n    <\/li>\n<li>\n        <strong>Bestellung<\/strong><br \/>\n        Felder f\u00fcr den Kreditorencode (crdcode) wurden hinzugef\u00fcgt.\n    <\/li>\n<li>\n        <strong>RMA-Auftrag<\/strong><br \/>\n        Felder f\u00fcr den Debitorencode (Debcode) wurden hinzugef\u00fcgt.\n    <\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-dc696288c99ead02c fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_dc696288c99ead02c\"><a aria-expanded=\"false\" aria-controls=\"dc696288c99ead02c\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-2\" data-target=\"#dc696288c99ead02c\" href=\"#dc696288c99ead02c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Versionshinweise vom 4.9.2026 \/ Build 8723<\/span><\/a><\/h3><\/div><div id=\"dc696288c99ead02c\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_dc696288c99ead02c\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Fehlerbehebungen<\/strong><\/p>\n<ul>\n<li>\n        <strong>PUT-Ressource \u2013 PurchaseLimit<\/strong><br \/>\n        Im Feld \u201ePurchaseLimit\u201c wurde eine fehlerhafte Validierung durchgef\u00fchrt<br \/>\n        angewendet, wodurch die Aktualisierung der Daten eines Mitarbeiters<br \/>\n        war nicht m\u00f6glich. Diese Validierung wurde entfernt.\n    <\/li>\n<li>\n        <strong>PUT-Ressource \u2013 Kreditorenbuchhaltung<\/strong><br \/>\n        Im Feld \u201eAccountPayable\u201c wurde f\u00e4lschlicherweise der Wert<br \/>\n        A oder P erwartet. Dieses Feld ist jedoch f\u00fcr ein<br \/>\n        Gl\u00e4ubigercode. Die Validierung wurde angepasst, sodass<br \/>\n        Es kann ein Kreditorencode angegeben werden. Falls dieser<br \/>\n        noch nicht in cicmpy vorhanden ist, wird automatisch ein<br \/>\n        Ein neuer Kreditor wurde angelegt.\n    <\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-9c4c50b3a7f8ae77e fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_9c4c50b3a7f8ae77e\"><a aria-expanded=\"false\" aria-controls=\"9c4c50b3a7f8ae77e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-2\" data-target=\"#9c4c50b3a7f8ae77e\" href=\"#9c4c50b3a7f8ae77e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Versionshinweise vom 20. August 2026 \/ Build 8678<\/span><\/a><\/h3><\/div><div id=\"9c4c50b3a7f8ae77e\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_9c4c50b3a7f8ae77e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Neue Funktionen<\/strong><\/p>\n<ul>\n<li>\n        <strong>Berechtigungen f\u00fcr alle Verwaltungsbereiche<\/strong><br \/>\n        Es ist nun m\u00f6glich, mit einem Sternchen (*) dasselbe<br \/>\n        allen Verwaltungsstellen Berechtigungen zu erteilen.<br \/>\n        Dadurch m\u00fcssen Berechtigungen nicht mehr pro<br \/>\n        Die Verwaltung muss separat eingerichtet werden.\n    <\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f8553977e305090b3 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_f8553977e305090b3\"><a aria-expanded=\"false\" aria-controls=\"f8553977e305090b3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-2\" data-target=\"#f8553977e305090b3\" href=\"#f8553977e305090b3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Versionshinweise vom 17. August 2026 \/ Build 8665<\/span><\/a><\/h3><\/div><div id=\"f8553977e305090b3\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_f8553977e305090b3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Fehlerbehebungen<\/strong><\/p>\n<ul>\n<li>\n        <strong>POST Bestand\/Anpassung<\/strong><br \/>\n        Wenn in der Vergangenheit Lagerstandorte genutzt wurden,<br \/>\n        die jedoch inzwischen nicht mehr in Gebrauch sind, konnten<br \/>\n        Bei Bestandsaufnahmen treten Abweichungen auf. Dadurch<br \/>\n        Es wurden andere Zahlen verarbeitet als die, die<br \/>\n        \u00fcber den Endpunkt \u00fcbermittelt worden waren. Dieses Problem ist<br \/>\n        behoben.\n    <\/li>\n<li>\n        <strong>POST-Bestand<\/strong><br \/>\n        Wenn in der Vergangenheit Lagerstandorte genutzt wurden,<br \/>\n        die jedoch inzwischen nicht mehr in Gebrauch sind, konnten<br \/>\n        Bei Bestandsaufnahmen treten Abweichungen auf. Dadurch<br \/>\n        Es wurden andere Zahlen verarbeitet als die, die<br \/>\n        \u00fcber den Endpunkt \u00fcbermittelt worden waren. Dieses Problem ist<br \/>\n        behoben.\n    <\/li>\n<li>\n        <strong>API-Aufrufe ohne API-Schl\u00fcssel<\/strong><br \/>\n        Ein Fehler bei der Verarbeitung von API-Aufrufen ohne<br \/>\n        Der API-Schl\u00fcssel hat eine Ausnahme ausgel\u00f6st. Dieses Problem ist<br \/>\n        behoben.\n    <\/li>\n<\/ul>\n<p><strong>Wichtige Hinweise zur Verwendung der Stock-Endpunkte<\/strong><\/p>\n<p>\n    Bei Verwendung von \u201ePOST Stock\u201c und \u201ePOST Stock\/Adjust\u201c empfehlen wir<br \/>\n    Wir m\u00f6chten die folgenden DLL-Dateien aus dem Ordner l\u00f6schen<br \/>\n    <strong>C:inetpubclickkerbin<\/strong>:\n<\/p>\n<ul>\n<li>Exact.SDK.Connect.dll<\/li>\n<li>Exact.SDK.CRM.dll<\/li>\n<li>Exact.SDK.FinEntry.dll<\/li>\n<li>Exact.SDK.FuncProcess.dll<\/li>\n<li>Exact.SDK.Invoice.dll<\/li>\n<li>Exact.SDK.Item.dll<\/li>\n<li>Exact.SDK.Order.dll<\/li>\n<li>Exact.SDK.Production.dll<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ed210b023e5b9c7d6 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_ed210b023e5b9c7d6\"><a aria-expanded=\"false\" aria-controls=\"ed210b023e5b9c7d6\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-5992-2\" data-target=\"#ed210b023e5b9c7d6\" href=\"#ed210b023e5b9c7d6\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Versionshinweise vom 10. August 2026 \/ Build 8644<\/span><\/a><\/h3><\/div><div id=\"ed210b023e5b9c7d6\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_ed210b023e5b9c7d6\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Wichtige Informationen zu Updates<\/strong><\/p>\n<p>\n    Um k\u00fcnftig Updates erhalten zu k\u00f6nnen, m\u00fcssen Sie einige<br \/>\n    Dateien im Installationsordner von Clickker abzulegen, wo<br \/>\n    in dem sich auch das Update-Programm befindet. Dazu haben Sie bereits eine<br \/>\n    eine E-Mail von uns erhalten.\n<\/p>\n<p>\n    Haben Sie diese E-Mail nicht erhalten? Dann wenden Sie sich bitte an<br \/>\n    <a href=\"mailto:helpdesk@clickker.nl\">helpdesk@clickker.nl<\/a><br \/>\n    oder besuchen Sie die<br \/>\n    <a href=\"https:\/\/www.clickker.nl\/handleiding-updater\/\"><br \/>\n        Anleitung zur manuellen Anpassung<br \/>\n    <\/a>.\n<\/p>\n<p><strong>Haben Sie Probleme bei der Durchf\u00fchrung des Updates?<\/strong><\/p>\n<p>\n    Sollten bei der Aktualisierung Probleme auftreten, k\u00f6nnen Sie<br \/>\n    Bitte \u00fcberpr\u00fcfen Sie folgende Punkte:\n<\/p>\n<ul>\n<li>\n        <strong>SQL-Berechtigungen<\/strong><br \/>\n        Gew\u00e4hren Sie dem Clickker-SQL-Benutzer bei Bedarf vor\u00fcbergehend<br \/>\n        Systemadministratorrechte, damit die Clickker-Datenbank ordnungsgem\u00e4\u00df<br \/>\n        kann aktualisiert werden. In einigen F\u00e4llen ist dies<br \/>\n        erforderlich. Entfernen Sie diese zus\u00e4tzlichen Rechte nach dem Update.\n    <\/li>\n<li>\n        <strong>Datenbank-Update aktivieren<\/strong><br \/>\n        F\u00fcgen Sie in die Datei Folgendes ein: <strong>web.config<\/strong> im Ordner<br \/>\n        <strong>C:inetpubclickker<\/strong> die Einrichtung<br \/>\n        <strong>Datenbanken aktualisieren<\/strong> auf <strong>Ja<\/strong>.<br \/>\n        Nach dem Update wird diese Einstellung automatisch<br \/>\n        zur\u00fcckgesetzt auf <strong>nein<\/strong>. Das ist richtig.\n    <\/li>\n<li>\n        <strong>Manuelle Anpassung<\/strong><br \/>\n        Haben Sie die zuvor per E-Mail zugesandte manuelle<br \/>\n        Wurde die Anpassung noch nicht vorgenommen? Dann f\u00fchren Sie diese bitte nachtr\u00e4glich durch.<br \/>\n        Bitte konsultieren Sie hierzu die<br \/>\n        <a href=\"https:\/\/www.clickker.nl\/handleiding-updater\/\"><br \/>\n            Anleitung zur manuellen Anpassung<br \/>\n        <\/a>.\n    <\/li>\n<\/ul>\n<p><strong>Neue Anlagen ab dem 30. Juni 2026<\/strong><\/p>\n<p>\n    Bei Neuinstallationen von Clickker ab dem 30. Juni 2026<br \/>\n    Es muss angegeben werden, welche Exact-Verwaltungen<br \/>\n    m\u00fcssen f\u00fcr Clickker zug\u00e4nglich sein. Dies kann<br \/>\n    eingestellt \u00fcber die<br \/>\n    <a href=\"https:\/\/www.clickker.nl\/knowledge_base\/procedure-permissies-binnen-clickker\/\"><br \/>\n        Urlaubsantr\u00e4ge<br \/>\n    <\/a>.\n<\/p>\n<p><strong>Neue Funktionen<\/strong><\/p>\n<ul>\n<li>\n        <strong>POST Rechnung\/Verarbeitung<\/strong><br \/>\n        Es ist nun m\u00f6glich, eine Verkaufsrechnung zu bearbeiten<br \/>\n        auf der Grundlage einer Bestellnummer.\n    <\/li>\n<li>\n        <strong>POST\/PUT Artikelnummer\/Massen\u00fcbertragung<\/strong><br \/>\n        Neue Endpunkte f\u00fcr die Massenerstellung hinzugef\u00fcgt<br \/>\n        sowie die Aktualisierung von Serien- und Chargennummern.\n    <\/li>\n<li>\n        <strong>POST SalesOrder\/WMS\/\/Lock<br \/>\n        und Unlock (V2)<\/strong><br \/>\n        Es ist nun m\u00f6glich, Verkaufsauftr\u00e4ge zu sperren<br \/>\n        und im Rahmen von WMS-Lizenzen freizuschalten. Wenn WMS<br \/>\n        Da dies nicht in der Lizenz enthalten ist, muss die V1-Variante<br \/>\n        zu verwenden.\n    <\/li>\n<li>\n        <strong>POST PurchaseOrder\/RMAOrder\/RTVOrder\/<br \/>\n        \/Sperren und Entsperren (V2)<\/strong><br \/>\n        Neue Funktion zum Sperren und<br \/>\n        Freigabe von Auftr\u00e4gen im Rahmen von WMS-Lizenzen.<br \/>\n        F\u00fcr diese Funktion ist keine V1-Variante verf\u00fcgbar.\n    <\/li>\n<li>\n        <strong>POST PurchaseOrder\/\/Return<\/strong><br \/>\n        Es ist nun m\u00f6glich, eine komplette Bestellung oder<br \/>\n        RTV-Bestellung zur\u00fcckzusenden.\n    <\/li>\n<li>\n        <strong>POST RTVOrder\/AddNewLine<\/strong><br \/>\n        Neuer Endpunkt zum Hinzuf\u00fcgen von<br \/>\n        eine Auftragszeile zu einem RTV-Auftrag.\n    <\/li>\n<li>\n        <strong>POST RMAOrder\/AddNewLine<\/strong><br \/>\n        Neuer Endpunkt zum Hinzuf\u00fcgen von<br \/>\n        eine Auftragszeile zu einem RMA-Auftrag.\n    <\/li>\n<li>\n        <strong>Berechtigungen pro API-Schl\u00fcssel und Exact-Verwaltung<\/strong><br \/>\n        Es ist nun m\u00f6glich, pro API-Schl\u00fcssel einzelne<br \/>\n        Berechtigungen f\u00fcr bestimmte<br \/>\n        Exact-Buchhaltungssysteme. Standardm\u00e4\u00dfig sind alle<br \/>\n        Verwaltungen, auf die mit denselben Berechtigungen zugegriffen werden kann.<br \/>\n        Dieser Zugriff kann nun f\u00fcr jede Verwaltung eingeschr\u00e4nkt werden.<br \/>\n        Weitere Informationen finden Sie unter<br \/>\n        <a href=\"https:\/\/www.clickker.nl\/knowledge_base\/toevoegen-nieuwe-administratie-voor-clickker-exact-globe\/\"><br \/>\n            Anleitung zum Hinzuf\u00fcgen eines Buchhaltungssystems<br \/>\n        <\/a>.\n    <\/li>\n<li>\n        <strong>SalesOrder \u2013 DeliveryDebtorStateCode<\/strong><br \/>\n        Das Feld \u201eDeliveryDebtorStateCode\u201c wurde hinzugef\u00fcgt zu<br \/>\n        der SalesOrderHeader.\n    <\/li>\n<li>\n        <strong>GET-Adresse<\/strong><br \/>\n        Es ist nun m\u00f6glich, Adressen abzurufen und<br \/>\n        Nach Adresstyp oder \u00c4nderungsdatum filtern.\n    <\/li>\n<li>\n        <strong>PUT\/POST Ansprechpartner<\/strong><br \/>\n        Das Feld \u201eMainContact\u201c ist nun optional.\n    <\/li>\n<\/ul>\n<p><strong>Verbesserungen<\/strong><\/p>\n<ul>\n<li>\n        <strong>Clickker Updater<\/strong><br \/>\n        Es wurden verschiedene Verbesserungen und L\u00f6sungen umgesetzt<br \/>\n        f\u00fcr den Clickker Updater.\n    <\/li>\n<li>\n        <strong>GET ProductionOrderHeader<\/strong><br \/>\n        Es wurden verschiedene Verbesserungen an der Abfrage vorgenommen<br \/>\n        f\u00fcr die Abholung von Fertigungsauftr\u00e4gen.\n    <\/li>\n<\/ul>\n<p><strong>Fehlerbehebungen<\/strong><\/p>\n<ul>\n<li>\n        <strong>POST Bestand\/Anpassung<\/strong><br \/>\n        Wenn ein angegebener Lagerort nicht existiert<br \/>\n        in der Datenbank wird nun eine Fehlermeldung ausgegeben.\n    <\/li>\n<li>\n        <strong>POST PurchaseOrder\/ReturnPartial<\/strong><br \/>\n        Es wird nun eine Fehlermeldung ausgegeben, wenn<br \/>\n        die angegebene R\u00fcckgabemenge gr\u00f6\u00dfer ist als die<br \/>\n        die in der Auftragszeile festgelegte Anzahl.\n    <\/li>\n<li>\n        <strong>POST SalesOrder\/ReturnPartial<\/strong><br \/>\n        Es wird nun eine Fehlermeldung ausgegeben, wenn<br \/>\n        die angegebene R\u00fcckgabemenge gr\u00f6\u00dfer ist als die<br \/>\n        die in der Auftragszeile festgelegte Anzahl.\n    <\/li>\n<li>\n        <strong>PUT-Anfrage<\/strong><br \/>\n        Beim Aktualisieren einer Anfrage wird nun das<br \/>\n        die richtige Request-ID anstelle der<br \/>\n        Konto-ID.\n    <\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-5992","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Clickker Support | Helpdesk &amp; Remote Support<\/title>\n<meta name=\"description\" content=\"Hulp nodig met Clickker? Neem contact op met onze helpdesk, meld een storing of gebruik TeamViewer voor ondersteuning op afstand.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sense-cloud.nl\/de\/clickker-support\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Clickker Support | Helpdesk &amp; Remote Support\" \/>\n<meta property=\"og:description\" content=\"Hulp nodig met Clickker? Neem contact op met onze helpdesk, meld een storing of gebruik TeamViewer voor ondersteuning op afstand.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sense-cloud.nl\/de\/clickker-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Sense Cloud\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-10T12:54:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/10\/exact-integraties-1x1-1080.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"8\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.sense-cloud.nl\\\/clickker-support\\\/\",\"url\":\"https:\\\/\\\/www.sense-cloud.nl\\\/clickker-support\\\/\",\"name\":\"Clickker Support | Helpdesk & Remote Support\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.sense-cloud.nl\\\/#website\"},\"datePublished\":\"2026-11-09T15:03:05+00:00\",\"dateModified\":\"2026-11-10T12:54:08+00:00\",\"description\":\"Hulp nodig met Clickker? Neem contact op met onze helpdesk, meld een storing of gebruik TeamViewer voor ondersteuning op afstand.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.sense-cloud.nl\\\/clickker-support\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.sense-cloud.nl\\\/clickker-support\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.sense-cloud.nl\\\/clickker-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.sense-cloud.nl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Clickker support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.sense-cloud.nl\\\/#website\",\"url\":\"https:\\\/\\\/www.sense-cloud.nl\\\/\",\"name\":\"Sense Cloud, de integratiespecialist voor Exact\",\"description\":\"Helpt om jouw systemen te integreren!\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.sense-cloud.nl\\\/#organization\"},\"alternateName\":\"Exact koppelingen\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.sense-cloud.nl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.sense-cloud.nl\\\/#organization\",\"name\":\"Sense Cloud, de integratiespecialist voor Exact\",\"url\":\"https:\\\/\\\/www.sense-cloud.nl\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/www.sense-cloud.nl\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.sense-cloud.nl\\\/wp-content\\\/uploads\\\/2021\\\/01\\\/Clickker-favicon-512512.svg\",\"contentUrl\":\"https:\\\/\\\/www.sense-cloud.nl\\\/wp-content\\\/uploads\\\/2021\\\/01\\\/Clickker-favicon-512512.svg\",\"width\":512,\"height\":512,\"caption\":\"Sense Cloud, de integratiespecialist voor Exact\"},\"image\":{\"@id\":\"https:\\\/\\\/www.sense-cloud.nl\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Clickker Support | Helpdesk & Remote Support","description":"Hulp nodig met Clickker? Neem contact op met onze helpdesk, meld een storing of gebruik TeamViewer voor ondersteuning op afstand.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.sense-cloud.nl\/de\/clickker-support\/","og_locale":"de_DE","og_type":"article","og_title":"Clickker Support | Helpdesk & Remote Support","og_description":"Hulp nodig met Clickker? Neem contact op met onze helpdesk, meld een storing of gebruik TeamViewer voor ondersteuning op afstand.","og_url":"https:\/\/www.sense-cloud.nl\/de\/clickker-support\/","og_site_name":"Sense Cloud","article_modified_time":"2026-11-10T12:54:08+00:00","og_image":[{"width":1080,"height":1080,"url":"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2026\/10\/exact-integraties-1x1-1080.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"8\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.sense-cloud.nl\/clickker-support\/","url":"https:\/\/www.sense-cloud.nl\/clickker-support\/","name":"Clickker Support | Helpdesk & Remote Support","isPartOf":{"@id":"https:\/\/www.sense-cloud.nl\/#website"},"datePublished":"2026-11-09T15:03:05+00:00","dateModified":"2026-11-10T12:54:08+00:00","description":"Hulp nodig met Clickker? Neem contact op met onze helpdesk, meld een storing of gebruik TeamViewer voor ondersteuning op afstand.","breadcrumb":{"@id":"https:\/\/www.sense-cloud.nl\/clickker-support\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.sense-cloud.nl\/clickker-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.sense-cloud.nl\/clickker-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.sense-cloud.nl\/"},{"@type":"ListItem","position":2,"name":"Clickker support"}]},{"@type":"WebSite","@id":"https:\/\/www.sense-cloud.nl\/#website","url":"https:\/\/www.sense-cloud.nl\/","name":"Sense Cloud, der Integrationsspezialist f\u00fcr Exact","description":"Hilft Ihnen bei der Integration Ihrer Systeme!","publisher":{"@id":"https:\/\/www.sense-cloud.nl\/#organization"},"alternateName":"Exact koppelingen","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.sense-cloud.nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/www.sense-cloud.nl\/#organization","name":"Sense Cloud, der Integrationsspezialist f\u00fcr Exact","url":"https:\/\/www.sense-cloud.nl\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.sense-cloud.nl\/#\/schema\/logo\/image\/","url":"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2021\/01\/Clickker-favicon-512512.svg","contentUrl":"https:\/\/www.sense-cloud.nl\/wp-content\/uploads\/2021\/01\/Clickker-favicon-512512.svg","width":512,"height":512,"caption":"Sense Cloud, de integratiespecialist voor Exact"},"image":{"@id":"https:\/\/www.sense-cloud.nl\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.sense-cloud.nl\/de\/wp-json\/wp\/v2\/pages\/5992","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sense-cloud.nl\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sense-cloud.nl\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sense-cloud.nl\/de\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sense-cloud.nl\/de\/wp-json\/wp\/v2\/comments?post=5992"}],"version-history":[{"count":29,"href":"https:\/\/www.sense-cloud.nl\/de\/wp-json\/wp\/v2\/pages\/5992\/revisions"}],"predecessor-version":[{"id":6031,"href":"https:\/\/www.sense-cloud.nl\/de\/wp-json\/wp\/v2\/pages\/5992\/revisions\/6031"}],"wp:attachment":[{"href":"https:\/\/www.sense-cloud.nl\/de\/wp-json\/wp\/v2\/media?parent=5992"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}